Error Code 10 signifies “Abnormal Low-rate Combustion,” meaning the unit detects lower than expected combustion levels. This usually points to problems with gas supply, burner contamination, or sensor faults.
Turn off electrical and gas supplies at their respective isolation points immediately. Given the potential risks involving gas and combustion-related issues, this error demands professional evaluation. Contact Hilton Plumbing to ensure your unit is safely and thoroughly inspected and repaired.
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