Client: A residential homeowner in Joondalup, Perth
Challenge:
A homeowner experienced a sudden blockage in the main drain line that caused wastewater to back up into the house during heavy rains.
Approach:
Initial Assessment: A rapid on-site evaluation was conducted to determine the blockage’s location and severity.
Immediate Action: Emergency services were dispatched, and a high-pressure water jetting system was used to clear the blockage.
Follow-Up: After the emergency fix, a comprehensive inspection was recommended to prevent future issues.
Results:
The blockage was successfully cleared, and the client was provided with maintenance tips to avoid recurrence.