Awards & Recognition

Providing an award winning service

2025
Awarded WA’s best plumbers by ProductReview for the fourth year running—a continued testament to our customer-first approach and consistent service.
2024
An exceptional year where we were once again recognised by ProductReview, received industry praise for customer service from MPA, and earned a business excellence nod from ThreeBestRated.
2023
Continued momentum with back-to-back recognition from ProductReview and the MPA for our dedication to outstanding service and customer care.
2022
A standout year where customer satisfaction and business excellence were in the spotlight, earning praise from ProductReview, the MPA, and ThreeBestRated.
2018
Celebrated for both business leadership and excellence—earning a spot on the 40 Under 40 list and recognition from ThreeBestRated.
2017
Recognised on the national stage as a finalist in the Australian Small Business Champion Awards, highlighting our growing reputation in the industry.
2016
An award-winning year, with finalist honours at the national level and local success as winners of the Belmont & Western Australian Small Business Awards.

Providing an Award Winning Service

Recognised Excellence by Product Review

2022, 2023, 2024 and 2025

Product Review has recognised Hilton Plumbing as the Best WA Plumbers four years in a row — 2022, 2023, 2024, and 2025 — a clear reflection of our dedication to quality workmanship and outstanding customer satisfaction. These awards are driven by real customer feedback, making them especially meaningful to our team. The Product Review logos are widely recognised and trusted across Australia, so we believe they deserve to be proudly and prominently displayed as a symbol of the trust our clients place in us year after year.

MPA Awards for Customer Service Excellence

2024

MPA Awards for Customer Service Excellence

2023

MPA Awards for Customer Service Excellence

2022

Hilton Plumbing was the winner in this category, sponsored by Galvins Plumbing Supplies.

Proudly Listed on Three Best Rated Since 2018

Since 2018

Hilton Plumbing has proudly held a place on Three Best Rated as one of the top plumbers in Perth since 2018 — a testament to our consistent quality, reliability, and exceptional customer service. With hundreds of satisfied clients and a reputation built on trust, we’re committed to delivering plumbing solutions that are fast, affordable, and done right the first time. Whether it’s a small repair or a major installation, you can count on Hilton Plumbing to be the name Perth residents trust.

40 under 40 Award 2018

2018

The 40under40 Awards are a prestigious recognition program designed to celebrate Western Australia’s top young business achievers under the age of 40. The awards are organized by Business News, a leading business media outlet in WA.

Launched in 2002, the program seeks to highlight leadership, innovation, and community involvement among the next generation of business and community leaders across all sectors—ranging from trades and startups to corporate enterprises and not-for-profits.

Australian Small Business Champion Awards Finalist

2016 & 2017

Hilton Plumbing has once again been named a finalist in the Australian Small Business Champion Awards (Plumbing Services), following earlier wins in 2016 and 2017.

These national awards celebrate small businesses making a big impact—creating jobs, supporting communities, and delivering excellence. We’re proud to be among them.

Belmont Small Business Awards

2016 Best Home Based Business

Hilton Plumbing was proud to be recognised as the Best Home Based Business at the 2016 Belmont & Western Australian Small Business Awards. Held at the Perth Convention and Exhibition Centre, the event celebrated outstanding small businesses across WA. With over 400 guests in attendance, the awards highlighted innovation, resilience, and excellence in the local business community. Winning this award was a significant milestone in our journey and reflects our ongoing commitment to quality and service.

Hilton Plumbing

5/5
4.9 Stars – Based on 2614 Reviews

Hilton Plumbing

5/5
4.8 Stars – Based on 259 Reviews

Hilton Plumbing

5/5
4.8 Stars – Based on 729 Reviews

Hilton Plumbing

5/5
4.8 Stars – Based on 65 Reviews

Our Happy Customers

Highly Rated

4.9

Out of 5

4.9/5

2500+
5 Star Reviews

Nigel Samuel
Nigel Samuel
Aug 2023
Called up to have my gas water heater replaced. Not ony was there quote almost $800 cheaper than a couple other companies for the same unit, they replaced it same day. Brody did an amazing job, would highly recommend. I'm definitely looking forward to having a hot shower tonight!!
Tracey Goor
Tracey Goor
Aug 2023
Very happy with the service by Hilton Plumbing. Nothing was too much trouble, the job was completed on time and the area was left clean. Great job by Brody, Matt & Lauren.
Adam Turner
Adam Turner
Aug 2023
Had a burst pipe causing us grief and had to be fixed ASAP. Brody C arrived earlier to assist with the issue. Leak detection was spot on and he located the burst pipe in record time. Repairs done professionally and worksite left clean. Can’t thank Brody enough for the repairs and the cost was a lot cheaper than the competitors. Cheers guys.
Paulette Masson
Paulette Masson
Aug 2023
Very Prompt response after leaving a message on their website, got a call first thing in the morning and sorted my blocked toilet by lunchtime that day. Kept me well informed of the issue and costs involved fixing it. Also cleaned up after themselves. Great service if u need a plumber.
Davo Head
Davo Head
Jul 2023
Technician was very thorough and explained every step of a difficult detection of an awkward sizable leak. In the wind and rain, he finally found it on the supply going under the slab. Job well done ! Would highly recommend if you've got a leak.
Mike Wilkins
Mike Wilkins
Jun 2023
If I could give Brody 10 stars then I would. Polite, respectful, highly skilled and very knowledgeable . Identified problem, explained it perfectly and fixed it professionally without drama or fuss. I will use Hilton again and ask for Brody. A great professional pairing.
Carol coughlin
Carol coughlin
Jul 2023
Awesome service!!! Highly recommended. Returning customer with Hilton tradies. My go to company for plumbing & electrical 👍
Mike Middleton
Mike Middleton
Jul 2023
Used Hilton Plumbing twice now and both times was extremely happy with the service and the tradies sent out to do the tasks required. Would definitely recommend Hilton Plumbing to anyone wishing to get good quality tradies who know what they are doing.
Michael Weser
Michael Weser
Jul 2023
Hilton Plumbing responded to my call in a prompt, professional manner, stuck to the quote given and carried out the job of replacing my hot water system quickly and efficiently. Great job. Will definitely use them again.
Garrick McCamey
Garrick McCamey
Jan 2023
Brian was great, arrived on time and had the hot water system back up and running in no time.
Jo-Ann Whalley
Jo-Ann Whalley
Jan 2023
Rang Hilton Plumbing for a quote for an instantaneous gas hot water system. They were so helpful and clear. Booked in the installation for the next day and they came on time, their work was excellent, tidy and on quote.
Donna Slaterry
Donna Slaterry
Jan 2023
Phoned to advise when would arrive. Efficient and knowledgeable. Fixed tap and shower, received itemised bill with payment options to suit. Highly recommend.
Garrick McCamey
Garrick McCamey
Jan 2023
Brian was great, arrived on time and had the hot water system back up and running in no time.

Award-Winning Excellence in Plumbing and Customer Service

At Hilton Plumbing, we are proud to have been recognised for our commitment to excellence and customer satisfaction through various industry awards.

In 2024, we were honoured to receive the ‘Plumbing Industry Employer of the Year’ Award from the Master Plumbers & Gasfitters Association of WA. This accolade reflects our dedication to providing a supportive and rewarding environment for our team, ensuring they can deliver the highest quality service to our clients.

Additionally, we were awarded the ‘Excellence in Customer Service’ Award in 2024, sponsored by Simpro Software. This recognition underscores our unwavering commitment to meeting and exceeding our customers’ expectations, reinforcing our reputation for reliability and professionalism.

Recognising Future Talent and Our Commitment to Excellence

Our dedication to nurturing talent within the plumbing industry was also acknowledged when our apprentice, Jakob Juzva, won the 1st Year Apprentice Award at the 2024 Master Plumbers Apprentice Awards. This achievement highlights our investment in the future of plumbing, ensuring that the next generation upholds the high standards we set.

These awards serve as a testament to our ongoing pursuit of excellence in all aspects of our business. We remain committed to delivering top-quality plumbing services to our community, continually striving to improve and innovate in everything we do.