Month: March 2026

No Hot Water? Here’s Exactly What to Do Next

Post author By hilton
Post date 16 March 2026

No Hot Water? Here’s Exactly What to Do Next

There’s nothing worse than expecting a warm shower and getting blasted with icy cold water instead. When your hot water suddenly stops working, life becomes inconvenient fast. Whether you’re dealing with an electric system, a gas unit, or even a solar setup, there is a logical explanation, and usually a straightforward path to getting things running again.

This guide walks you through the most common reasons you have no hot water, what you can safely check yourself, and when it’s time to call in a professional.

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Start With the Simple Checks

Before assuming the worst, run through these quick, easy steps. These alone fix a huge percentage of hot-water issues.

Check Your Power Supply

For electric systems, look at your switchboard.

Has the hot water circuit breaker tripped?
Is the fuse blown?

Reset the breaker if needed. If it immediately trips again, that’s a sign of a deeper electrical fault.

Check Your Gas Supply

For gas hot water systems

Is the gas valve turned on?
Is your gas meter working correctly?
Has the pilot light gone out?

Pilot lights can blow out from wind, lack of maintenance, or ignition faults. If you know how to safely relight it, do so, but if it won’t stay lit, you may have a thermocouple or ignition issue.

Check the Thermostat

If the thermostat is set too low, your water may be lukewarm or feel like there’s no hot water at all.

Setting it around 60°C is standard for storage systems. If adjusting the thermostat doesn’t help, the thermostat or element may have failed.

Determine If It’s All Taps or Just One

If every hot tap is cold, the issue is almost always with the hot water system.

If one tap is cold while others work, you may have a mixer tap, tempering valve, or plumbing issue.

Find the Problem Based on Your System Type

Understanding your system type makes troubleshooting far easier.

Electric Storage Systems

The most common faults include:

Electric hot water systems often need 30–60 minutes of recovery time after power is restored, so give it a little time after any reset.

Electric Instantaneous (“On-Demand”) Systems

These only heat water when a tap is turned on. Common issues include:

These systems are very sensitive to flow rate; low water pressure may cause them not to heat at all.

Gas Storage Systems

Typical issues include:

If your tank feels hot but your taps are cold, the tempering valve is usually the culprit.

Gas Instantaneous Systems

Common faults:

Ignition failure
Blocked gas line
Insufficient gas pressure
Dirty burners
Internal electronics failure
Low water flow rate preventing ignition

These units often display fault codes that can help diagnose the issue.

Solar or Heat Pump Systems

Solar hot water systems and heat pump hot water systems have more components, so more things can go wrong:

If your booster element isn’t functioning, you’ll often notice cold water first thing in the morning.

How to Fix “No Hot Water” Issues Yourself

Here are safe DIY steps you can take without tools or expertise:

1. Reset the System

Turn the power or gas system off, wait 10–15 seconds, and switch it back on.
Sometimes this clears minor internal faults.

2. Relight the Pilot (If Safe)

If you have a gas storage system:

Follow the instructions sticker on the unit.
If the pilot won’t stay lit, stop. That usually means a faulty thermocouple or gas valve.

3. Check for Obvious Leaks

Even small leaks around the base of a tank can stop it from heating properly.
A major leak usually means the tank is cracked and needs replacement.

4. Consider Usage Patterns

Did your household recently use a lot of hot water?
You may simply be waiting for a storage tank to reheat.

When You Should Call a Licensed Plumber

If any of the following apply, stop troubleshooting and call a professional immediately:

You smell gas
The circuit breaker keeps tripping
You see water leaking from the tank
The pilot light will not stay lit
There are scorch marks, burning smells, or unusual noises
Your system is over 10–12 years old
You’ve tried all the basics and still have no hot water

Hot water systems combine electricity, gas, pressure, and heat, so repairs should always be handled by a licensed plumber or hot-water specialist.

Preventing Hot Water Failures in the Future

A lack of maintenance is one of the biggest causes of breakdowns. Here’s how to avoid it:

Flush your tank annually to remove sediment
Replace your sacrificial anode every 3–5 years
Inspect your tempering valve regularly
Check your gas supply and venting for blockages
Service your system annually to prevent unexpected failures

Proactive maintenance can often double the lifespan of a system.

Award winning service

Hilton Plumbing

Rated 5 out of 5

4.9 Stars – Based on 2614 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 259 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 729 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 65 Reviews

Need Hot Water Fixed Fast?

If you’ve gone through the checklist and still have no hot water, or if you want a licensed expert to diagnose the problem properly, contact Hilton Plumbing today.

We offer:

Fast same-day hot water repairs
Licensed and experienced hot water technicians
Installation of leading brands: Rheem, Bosch, Rinnai, Thermann, and more
Honest pricing and clear advice
Emergency support when you need it most

Whether your hot water system needs a quick repair, a replacement part, or a full system upgrade, we’ll get your hot water running again fast, safely, and properly.

Book a plumber now

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Uncategorised

How to check for a water leak

Post author By hilton
Post date 8 March 2026

How to Check for a Water Leak

Suspect you might have a water leak but not sure where to start? Water leaks can be silent, hidden, and expensive if left unchecked. The good news is there are practical steps you can take to identify early warning signs before serious damage occurs.

This guide walks you through how to check for a water leak properly, what signs to look for, and when it’s time to call a licensed plumber.

Book a plumber now

1300 872 343

Start With Your Water Meter

One of the simplest and most reliable ways to check for a hidden water leak is by testing your water meter. Here’s how:

Turn off all taps and water-using appliances in your home.
Make sure dishwashers, washing machines, and irrigation systems are not running.
Locate your water meter, usually found at the front of your property near the boundary.
Take a photo or write down the meter reading.
Wait at least 30 to 60 minutes without using any water.
Recheck the meter.

If the reading has changed, water is flowing somewhere in your system, which usually indicates a leak.

Some meters also have a small leak indicator dial that spins even with very small water movement. If this dial is turning while all water is off, there is likely a leak.

This method is especially useful for detecting underground or slab leaks that aren’t immediately visible.

Check for Visible Signs Inside the Home

Not all leaks are hidden underground. Many start inside walls, ceilings, or under cabinetry.

Common internal signs include:

Damp patches on ceilings or walls
Bubbling or peeling paint
Musty smells
Warped floorboards
Mould growth
Unexplained staining

Bathrooms and kitchens are common problem areas. Check under sinks, around toilets, behind washing machines, and near hot water systems. Even a slow drip can cause long-term structural damage.

If you notice water pooling under cabinets or around fixtures, don’t ignore it. Small leaks can quickly become larger pipe failures.

Inspect Taps, Toilets, and Fixtures

Leaking taps and running toilets are some of the most common causes of high water bills.

To check your taps:

Look for constant dripping.
Feel around the base for moisture.
Check for corrosion or loose fittings.

To check your toilet:

Listen for continuous running water.
Remove the cistern lid and see if water is flowing constantly.
Add a few drops of food colouring into the cistern and wait 10 to 15 minutes.
If colour appears in the bowl without flushing, you have a leaking toilet seal.

These types of leaks may seem minor, but they can waste thousands of litres of water over time.

Look for Outdoor Leak Clues

Leaks aren’t always inside the house. External plumbing systems can also fail.

Signs of outdoor leaks include:

Unusually green or fast-growing patches of grass
Soggy soil in dry weather
Cracks in driveways or paving
Sunken ground areas
Low water pressure

If you suspect an underground pipe leak, especially between the meter and your house, professional leak detection is usually required. These leaks often show no visible surface damage until the issue becomes severe.

Monitor Your Water Bill

An unexplained increase in your water bill is often the first warning sign of a hidden leak.

Compare your current bill to previous periods. If your usage has increased but your household habits haven’t changed, it’s worth investigating further.

Seasonal irrigation changes can affect bills, but steady and unexplained increases often indicate underground or concealed leaks.

Check Water Pressure

Low water pressure can sometimes signal a pipe leak, particularly if it occurs suddenly.

If multiple fixtures in the house experience reduced pressure at the same time, there may be a main line issue. If only one tap or shower is affected, the problem may be localised.

Pressure issues can also relate to blockages or valve problems, so diagnosis is important before jumping to conclusions.

Listen for Unusual Sounds

Sometimes you can hear a leak before you see it.

Try this:

Turn off all water appliances.
Sit quietly in your home.
Listen for hissing, dripping, or rushing water sounds inside walls or under floors.

While not always obvious, persistent noise when no water is being used may indicate pipe movement or leakage.

Check for Slab Leak Warning Signs

Slab leaks occur beneath concrete foundations and can be harder to detect.

Possible signs include:

Warm spots on the floor (for hot water leaks)
Cracks in flooring
Persistent damp smells
Mould near skirting boards
Foundation movement

Slab leaks require specialised detection equipment. Attempting to guess the location can result in unnecessary cutting or excavation.

Award winning service

Hilton Plumbing

Rated 5 out of 5

4.9 Stars – Based on 2614 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 259 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 729 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 65 Reviews

When to Call a Professional Plumber

If your meter test confirms a leak but you can’t locate it, or if you notice structural warning signs, it’s time to involve a licensed local plumber.

Professional leak detection tools allow plumbers to pinpoint the exact location of hidden leaks without unnecessary damage to walls, floors, or landscaping.

Acting early reduces repair costs and prevents secondary damage such as mould, timber rot, or electrical risks.

Why Early Leak Detection Matters

Even small leaks can waste thousands of litres of water annually. Beyond higher bills, ongoing leaks can:

Damage foundations
Weaken structural supports
Cause mould growth
Create health risks
Lead to costly renovations

The earlier a leak is identified, the simpler and more affordable the repair usually is.

Final Thoughts

Checking for a water leak doesn’t always require specialist tools. A simple water meter test, visual inspection, and awareness of warning signs can help you identify problems early.

However, if the source isn’t obvious or signs point to a hidden leak, professional detection is the safest way forward. Avoid guesswork that could lead to unnecessary property damage.

If you suspect a water leak and want clear answers, contacting a licensed plumbing professional ensures the issue is located accurately and resolved properly.

Book a plumber now

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Uncategorised

The Complete Guide to Fixing Leaking Taps

Post author By hilton
Post date 1 March 2026

The Complete Guide to Fixing Leaking Taps

A leaking tap (also known as a dripping tap or faucet) is one of the most common household plumbing issues. While it might start as a small annoyance, a tap that won’t stop dripping can waste a surprising amount of water, increase your water bills, and even lead to long-term damage if left untreated.

This guide is designed to help homeowners understand why taps leak, how to fix them, and when it’s best to call a professional plumber. Whether you’re dealing with a slow drip or a steady leak, this article covers everything you need to know.

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Why Do Taps Leak?

Most leaking taps are caused by normal wear and tear. Inside every tap are components that control water flow and create a watertight seal when the tap is turned off. Over time, these parts can degrade, loosen, or become damaged.

Worn Washers

In older or traditional taps, rubber washers press against a valve seat to stop the flow of water. As the washer ages, it can harden, split, or wear down, allowing water to pass through even when the tap is fully closed. This is one of the most common reasons for a dripping tap.

Damaged O-Rings

O-rings are small rubber seals that help prevent water from leaking around the tap handle or base. When an O-ring becomes loose or deteriorates, leaks often appear around the handle rather than from the spout itself.

Corroded Valve Seats

The valve seat connects the tap to the spout and plays a key role in sealing the tap. Mineral build-up or corrosion can create small gaps, preventing a proper seal and causing ongoing leaks even after replacing washers.

Faulty Cartridges or Ceramic Discs

Modern mixer taps use cartridges or ceramic discs to regulate water flow. If these components crack, shift, or wear out, the tap may leak continuously or drip intermittently.

High Water Pressure

Excessive water pressure can force water through tiny gaps in seals and valves, causing leaks that keep returning. High pressure also accelerates wear on internal tap components.

How Much Water Does a Leaking Tap Waste?

A single dripping tap can waste thousands of litres of water each year. Even a slow drip adds up over time, increasing your water bills and placing unnecessary strain on water resources. Fixing a leaking tap promptly is one of the simplest ways to reduce household water waste.

How to Fix a Leaking Tap: Step-by-Step

Before starting any repair, identify the type of tap you have. Common types include compression taps, mixer taps, and ceramic disc taps. While the internal parts differ, the general repair process is similar.

Tools You’ll Need

Adjustable spanner or wrench
Screwdrivers
Replacement washers, O-rings, or cartridges
Plumber’s grease
Cloths or towels
PTFE tape
You’ve tried all the basics and still have no hot water

1. Turn Off the Water Supply

Locate the isolation valve under the sink or turn off the main water supply to your home. Open the tap briefly to release any remaining water in the line. Plug the drain to prevent small parts from falling in.

2. Remove the Tap Handle

Gently pry off any decorative caps to reveal the screw holding the handle in place. Use the appropriate screwdriver or Allen key to remove the handle and access the internal components.

3. Inspect the Internal Parts

Check for visible signs of wear:

Flattened or cracked washers
Brittle or stretched O-rings
Damaged cartridges or ceramic discs
Mineral build-up or corrosion around the valve seat

4. Replace Worn Components

Replace any damaged washers, O-rings, or cartridges with identical parts. Apply a small amount of plumber’s grease to rubber seals before reinstalling them to ensure a proper fit and smoother operation.

If corrosion is minor, cleaning the valve seat may help. Severe corrosion, however, usually requires professional repair.

5. Reassemble and Test

Reassemble the tap in reverse order, ensuring all parts are seated correctly. Turn the water supply back on slowly and test the tap. Avoid overtightening, as this can damage new components and cause future leaks.

Preventing Leaking Taps

Regular maintenance can help prevent leaks from developing in the first place:

Check taps periodically for drips or stiffness
Clean aerators to prevent mineral build-up
Replace washers and O-rings before they fail completely
Avoid forcing tap handles closed too tightly
Monitor water pressure to reduce stress on fittings

Small preventative steps can extend the life of your taps and reduce the likelihood of leaks.

When Should You Call a Plumber?

While many leaking taps can be fixed with basic tools, some situations are best handled by a professional plumber:

The tap continues to leak after replacing parts
The valve seat is heavily corroded
Leaks are occurring inside walls or under cabinetry
Multiple taps are leaking throughout the home
You’re unsure of the tap type or repair process

A professional plumber for leak detection can diagnose the issue quickly and ensure the repair is safe, durable, and compliant with plumbing standards.

Frequently Asked Questions About Leaking Taps

Why does my tap still drip after replacing the washer?

Other components such as the valve seat, O-rings, or cartridge may also be worn or damaged.

Can mixer taps be repaired, or do they need replacing?

Most mixer taps can be repaired by replacing the internal cartridge, provided the tap body itself is in good condition.

How long does it take to fix a leaking tap?

A simple washer or O-ring replacement typically takes less than an hour if the correct parts are available.

Award winning service

Hilton Plumbing

Rated 5 out of 5

4.9 Stars – Based on 2614 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 259 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 729 Reviews

Hilton Plumbing

Rated 5 out of 5

4.8 Stars – Based on 65 Reviews

Final Thoughts

A leaking tap might seem minor, but it’s a problem that shouldn’t be ignored. Left unchecked, it can waste water, increase costs, and cause further plumbing damage. With the right approach, many leaks can be fixed at home, while more complex issues are best left to professionals.

Addressing a leaking tap early keeps your plumbing system efficient, your water bills lower, and your home protected from unnecessary wear and damage.

Book a plumber now

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